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Outsourcing

Onsite IT staff
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Qualification and experience agreed with the customer to work on customer premises daily. Depending on agreement we have, Softnet or customer may have to provide the staff with working tools.

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Onsite managed IT staff
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Normally this is when there is large number of staff, where there is a need for an onsite manager to track daily staff attendance, performance, leave, sickness and replacement in case of absence, etc.

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Remote IT support
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For this option, we enter into service agreement with SLA for the services that we have to provide. This may involve services over the phone, remote access and/or site visit on demand.

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Support and maintenance
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we provide scheduled maintenance services (e.g. quarterly or semi-annually) for agreed number of nodes (hardware, applications, etc. It may also involve specified number of visits per week or month to perform support services as per agreement.

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On call Support
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Here a customer is supported based on calls that he makes to request for services, it may involve our staff to physically visit the client site or just attend the issues by logging in remotely or just over the telephone.

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Automation

Soft-EKYC
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Electronic solution for 'Know Your Customer' requirements in various institutions.It simplifies the KYC process by leveraging on the National ID Card and System.

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Odoo
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All in one management software that offers a range of business applications that form a complete suite of enterprise management applications targeting companies of all sizes.

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SmartEdu
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Bring efficiency in the day-to-day running of schools and suitable for managing and reports.Intergrated solution that aims to simplicity administration of Nursery, Primary or Secondary Schools.

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Business Management Premier
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Simplify your day to day business transacition, It is designed for small and medium ventures with single or multiple branches, be it supermaket, pharmacy, hardware enterprise, club and the likes.

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Queue Management System
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Brings delight and happiness to your waiting customers at halls or service area. It enables fairness of service by making sure that the customer who comes first gets serviced first.

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SoftVMS
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Serving the visitors in terms of going in and out of the system anyone who is not a member of that area or building. And this part is best served where the gate manager can be positioned physically at the door.

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Infrastructure

LAN
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We have been building simple to complex Local Area networks for 12 years now. We have experienced and certified engineers for designing, implementing, testing, troubleshooting and supporting wired, fiber and wireless LAN infrastructure.

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IP networks
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Installations, upgrades, migrations, support and relocation services, Voice/Data/Video, Remote Office Connectivity design and Installation, Router and Switch design, configuration and implementation, Integrating new and legacy systems among others.

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Collaboration Solutions
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A strong collaboration program links multiple independent technologies, enabling organizations to enhance the customer experience, maximize employee productivity and improve operations continuity—all while reducing IT and infrastructure overhead.

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SSV
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We have helped a number of these institutions transform their once unreliable and constrained data storage and processing infrastructure into seamless systems by combining best technologies from our manufactures at very economical prices.

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Data Center Solutions
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We design the required electrical,cooling,telecommunications,security,fire protection and automation systems to meet the client requirement find the best technoogies that can fit the design with best ROI.

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CCTV and Access Control
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We have best partners that provide the high quality, feature rich and cost effective solutions.Our certified engineers have been designing,supplying and implementing high standard CCTV and Access Control system.

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