We are experts in designing, building and delivering business-driven technology solutions. We help our clients gain competitive advantage by using Internet-based technologies to make their businesses more responsive to market opportunities and threats, strengthen relationships with customers, suppliers and partners, improve productivity and reduce information technology costs.

Since 2002, we have delivered successful business-driven technology solutions for top Firms in Tanzania and numerous small and medium enterprise customers. During that time, we have grown from startup to a Class ONE registered contractor with Contractors Registration Board of Tanzania (CRB), also licensed on Installation and Maintenance of Telecommunication Equipment by Tanzania Communication Regulatory Authority (TCRA) and a Premier Partner of Cisco Systems. We have also grown from handling projects valuing few thousands business to hundred of thousands of dollars. We have a professional staff base of more than 50 IT professionals.

SoftNet has deep domain expertise in technology solutions that differentiates us from our competitors. We use small, expert project teams that deliver high-value, measurable results by working collaboratively with clients through a user-centered, technology-based and business-driven solutions methodology. We believe this approach enhances return-on-investment for our clients by significantly reducing the time and risk associated with designing and implementing eBusiness integration solutions.

Our strength is based on dedicated effort made daily to ensure that whatever we do aligns to our values; Integrity, Reliability and Commitment





Nuru holds BEng. Computer and information engineering from Malaysia and MAsc. computer Engineering from Concordia University, Canada. He is also holding a number of professional certifications, including Microsoft Certified System Engineer (MCSE), Microsoft Certified Solution Developer (MCSD),  Cisco Certified Network Associate (CCNA) and Cisco small and medium Business Account Manager (SMBAM). He is also Certified in Computer Telephony Integration (CTI), Voice over Internet Protocol (VoIP), Telecommunication Industry Knowledge, HTML and JavaScript Programming, General Computer Support, D-Link products support as well as Administration of Unified Communication Systems and Call Center System Integration.
Nuru has worked as a telephony developer and later as head of R&D for a unified communication service provider in Malaysia. He then moved to Canada and was part of the support team for D-link product line in Canada. He has also spent 2 years of research Telecom Value Added Service at Ericsson Canada, in a joint project with Concordia University.
He has published and has been a future speaker in a number of international conferences, including the IEEE Symposium of Computer and Communication (ISCC’06 and ISCC’07), IEEE Consumer Communications and Networking Conference (CCNC’07).
He is a founding member, Chief Executive Officer (CEO) and Chief Technical Officer (CTO) of SoftNet.


Chief Information CIO

Gilbert holds BSc. In Electronics and Communication from University of Dar-es-salaam. He is also a Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA) . He is also Certified Information Security Manager (CISM) as well as (IT Infrastructure Library) ITIL.
Gilbert has worked in key ICT leadership positions in reputable national and international organizations, from being Field at Support Engineer to IT Support Manager, System Administrator to becoming country head of IT for a reputable international organization - Standard Chartered Bank. Apart from hands on experience in implementing numerous technical projects,  Gilbret has been responsible in overseeing proper service delivery and insuring that the process do comply with known  best practices and standards.

He has overseen implementation, upgrades and migration of mission critical core banking applications as well as end user systems, and ensuring that the uptime targets of 99% are achieved.



The SoftNet Technical Team comprises more than 70 IT Professionals with a wealth of academic and professional certifications such as CCNP, CCNA, MCSE, MCP, ITIL and so on.
We at SoftNet know that technical competence is a vital ingredient for the successful design, implementation and support of solutions for our clients and we strive to earn the highest accolades from the vendors whose solutions we implement.

Our diverse skills matrix shows the commitment we have put towards attracting and retaining qualified and experienced staff. This advantage is passed on to our clients in the form of timely project delivery that meets clients technical needs as well as time and budget constraints.



Robert J. Ndaki, Director, Information and Communication Technology, TIB Development Bank.

“The equipment installed by the SoftNet Technical Team were all tested on 5th August, 2014 and proved properly functioning as per the design.

During the project implementation, the SoftNet Technical Team displayed qualities of professionalism in the assignment entrusted to them; with that, it can be commended undoubtedly that, if they maintaining such a standard, they worth to be trusted for similar/related assignment.”

Emmanuel Msengi Asst. Project Coordinator- Science Technology and Higher Education Project, Ministry of Works, Transport and Communication.

They (SoftNet) did an excellent job in setting up the call center, providing training and after-sale support; as of today, the system is fully operational.

I am pleased with the services we received from SoftNet Technologies Limited regarding this call center and it is without hesitation that I recommend them to anyone who wishes to undertake a similar assignment.”

Laila Maghimbi, Customer Care Manager, PSPF Pension Fund.








Softnet Technologies Limited
Plot No 1000, Mazengo Road/ Fire Road, Upanga
P.0. Box 31918 Dar es Salaam, Tanzania.
Telephone: +255 222 515 100

BRANCHES: Mwanza, Arusha, Dodoma, Tanga, Mbeya, Kilimanjaro, Morogoro, Lindi, Mtwara, Shinyanga, Mara, Kigoma, Iringa.

Softnet Technologies (K) Limited Kenya
14 Garden Road, Off Riverside Drive
P.O. BOX 24250-00100 Nairobi, Kenya
Tel: +254 20 4441128/20 2519088
Fax: +254 20 2519089